Frequently Asked Questions
Everything you need to know about our office meal delivery and catering service.
01
Daily Boxed Meals
$13/meal flat rate, delivered to your office every day.
1How much does a boxed meal cost?
$13 per meal, flat rate — no delivery fee, no service charge. What you see is what you pay.
2Is there a minimum order?
5 meals or more qualifies for free delivery. No minimum commitment period — you can order once or every day.
3Do I need to sign a contract?
No contract, no commitment period, no cancellation fees. You can pause or stop anytime. We earn your business every delivery.
4What kind of food is in the boxed meals?
Fresh Asian-inspired meals prepared every morning in a commercial kitchen. The daily menu rotates weekly — balanced portions with protein, vegetables, and rice or noodles.
5Do I need to collect orders from my team?
No. Daily boxed meals are a set menu — no individual ordering needed. Your team just shows up and eats. That's the whole point.
6What time are meals delivered?
Daily boxed meals arrive by 11:00 AM, ready for lunch. Delivery time is consistent so your team can plan around it.
7How is the food packaged?
Each meal comes in a sealed, microwave-safe container, labeled with contents. Easy to eat at a desk or in the break room.
8What if we need to skip a day or cancel?
Let us know by the evening before. No charge for skipped days. No penalties, no questions asked.
9Can you handle dietary restrictions?
Yes. We offer vegetarian and halal-friendly options. For specific allergies or dietary needs, let us know when you order and we'll accommodate.
10Where do you deliver?
We cover Greater Vancouver: Downtown, Burnaby, Richmond, Surrey, Langley, Coquitlam, Tri-Cities, and North Vancouver. Not sure if we cover your area? Just ask.
02
Event Catering
Custom menus for meetings, parties, and corporate events.
1How much does event catering cost?
Custom-quoted based on your menu selection and headcount. Orders over $300 get free delivery, and orders over $400 include a bonus chef's special dish.
2What's the minimum order for catering?
$300 minimum for free delivery. We can accommodate groups from 10 to 200+ people.
3What kind of food can you cater?
We work with you on a custom menu — from Asian fusion buffets to bento-style individual portions. Popular picks include dim sum platters, noodle stations, and chef's signature dishes.
4How far in advance should I book?
3–5 business days is ideal. For large events (100+ people), a week's notice helps us prepare the best experience. Rush orders? Call us — we'll do our best.
5What's the bonus chef's special dish?
Orders over $400 include a complimentary chef's special dish — a signature item chosen by our kitchen. Think of it as an extra course on the house.
6Can you handle dietary restrictions for events?
Yes. We offer vegetarian, halal-friendly, and allergen-conscious options. Tell us your group's needs and we'll plan the menu accordingly.
7Do you provide serving equipment and setup?
We provide all containers, utensils, and serving supplies. For larger events, we can arrange on-site setup and breakdown — just let us know.
8Where do you deliver for events?
All of Greater Vancouver: Downtown, Burnaby, Richmond, Surrey, Langley, Coquitlam, Tri-Cities, and North Vancouver.